Privacy Policy

At Pekto, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

By using Pekto, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our services, we collect the following information:

• Email Address: Required for account creation, authentication, and communication
• Account Information: Username, password (encrypted), and profile settings
• Content: Text, images, and other content you upload or create using our platform
• Payment Information: Billing details processed securely through third-party payment processors (we do not store full credit card numbers)

1.2 Automatically Collected Information

When you access Pekto, we automatically collect certain information:

• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
• Device Information: Browser type, operating system, device type, and IP address
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze platform usage
• Log Data: Server logs including timestamps, error messages, and system events

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve Pekto's features and functionality
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Content Processing: To analyze and transform your content into infographics and visual stories using AI
• Communication: To send you service updates, security alerts, and promotional messages (you can opt out of marketing emails)
• Analytics: To understand how users interact with our platform and identify areas for improvement
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Personalization: To customize your experience and provide relevant recommendations

3. Data Storage and Security

Data Storage: Your data is stored on secure cloud servers provided by reputable third-party service providers. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Security Measures: We employ various security technologies and procedures, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Monitoring and logging of system activities

Data Breach: In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

4. Third-Party Services

Pekto uses third-party services to provide and improve our platform. These services may collect and process your information on our behalf:

• Authentication Services: For secure user login and account management
• Cloud Storage: For storing your content and projects
• Payment Processors: For handling subscription payments and billing
• Analytics Tools: For understanding platform usage and user behavior
• Email Services: For sending transactional and marketing emails
• AI/ML Services: For content analysis and infographic generation

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on Pekto:

• Essential Cookies: Required for the platform to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (you can opt out)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit your ability to use some features of Pekto.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Pekto, our users, or the public
• With Your Consent: When you explicitly authorize us to share your information

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at michael@trypekto.com. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Content: Retained until you delete it or close your account
• Usage Data: Typically retained for 12-24 months for analytics purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

9. Children's Privacy

Pekto is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Pekto, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of Pekto after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiries as quickly as possible.